If you need an update on the delivery status of your parcel, please visit our tracking page.

If you need to make a claim, please visit our online claims portal.

The answers to frequently asked questions can be found in our help and advice section.

For any enquires relating to the Parcelforce Worldwide Mobile App please email the App Support team.

But to speak with the customer service department at Parcelforce then call: 0344 800 4466

Parcelforce Complaints Number: 0872 653 0135

There are various ways you can get in touch with us on the off chance that you have an enquiry or might want to give us some input about our administrations.

Our client benefit consultants are accessible 8.00am – 7.00pm Monday to Friday, 8.30am – 5.00pm on Saturday and 9.00am – 5.00pm on Sunday, barring UK Public and Bank Holidays.

Finish our online frame and we’ll react to your enquiry by email when we can.

In the event that you can influence your enquiry in 280 characters or less, to get in touch with us on Twitter and we’ll tweet back with the solution to your inquiry.

The Twitter group are accessible Monday to Friday, 8.00am – 6.00pm.

You can telephone our Customer Service group on 0344 800 4466 in the UK.

Calls are charged at local rate.

0843 and 0845 phone numbers cost 7p/min service charge, plus your phone company’s access charge, and are not compatible with free minutes.

Calls (in the UK) to 0870 & 0872 prefixed phone numbers cost 13p/min service charge, plus your phone company’s access charge (set by them), and are not compatible with free inclusive minutes allowances.

0800 & 0808 (freephone) numbers are generally completely free to call – they have no service charge or access charge and don’t eat into your phone plan’s free minutes allowances.

01, 02 & 03 numbers have no service charge, only a common basic access charge set by your phone company, and are generally compatible with free minutes.