Whistl Contact Number
Whistl Customer Service Contact Number
You can contact Whistl by calling their customer service number: 0845 682 0203
Use this Whistl contact number to speak with customer service about general enquiries, manage your order or tracking a parcel. Calls cost 7p /min plus your company’s access charge.
Whistl Customer Service Contact Opening Hours:
|Whistl Department||Opening Times|
|Whistl Customer Service||Monday to Sunday: 8:30am – 7:30pm|
Popular Whistl Contact Numbers
|Whistl Department||Contact Number|
|Whistl Contact Number||0845 682 0203|
|Whistl Free Phone Number||01628 891 644|
|New Booking Contact Number (Sales)||01628 702 434|
|Whistl Complaints Number||01628 891 644|
What Is The Whistl Contact Number?
When you make a Google Search for “Whistl Contact Number” you are greeted with their local rate number which is 01628 891 644.
The local rate contact number they provide is a great way of contacting Whistl. The 01 number will be charged at a local rate, and are often included in call packages and inclusive minutes.
Always make sure you check first, their is a handy guide from Ofcom here, but you will find all the information on your phone contract which will be relevant to you.
This article is also a good read, on How much do 01 numbers cost to call? Which may also be able to help you.
Can You Trust Whistl?
Whistl were formally TNT Post UK, one of the largest providers in mail across the UK.
To take a quote from their website, they say that “they are a delivery management company providing efficient, high-quality and competitively priced services” and you can actually read into more depth on Whistl’s website.
There is also an interesting article on Wikipedia about how Whistl began operating in the UK.
Essentially they have a fantastic background, and aren’t just coming out of nowhere, they are well experienced, which is why you should trust them with your parcels.
How To Complain To Whistl
In the unlikely scenario that you are unhappy with the service you’ve received from Whistl, they have procedures in place so that your issue is resolved in a timely manner.
There are 3 ways you can make a complaint to Whistl
The first is by calling their complaints line, which is 01628 891 644. If you speak with a member of their customer service team over the phone, they will be able to track orders, or log a formal complaint.
Calling can be one of the most effective ways of dealing with a complaint, as you can express the urgency of the matter, much more so than written arguments, and you can also build rapport with the caller, who will be more likely to help you if they like you.
We actually touch on the steps you should take when complaining to your courier here, so make sure you check it out.
The second contact method Whistl allow is via email. The email address you should use is: email@example.com.
When writing a complaints email, make sure to include as much information as possible about the situation. Including times of booking, quantity of parcels and the delivery address.
This will all help the customer service team and Whistl handle your enquiry as quick as possible for you.
The third and final way to complain to Whistl is by post. Their address is:
Customer Services, Whistl UK Ltd, Meridian House, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1TB
What you have to remember when sending a letter by post, is that it can take Whistl a long time to get back to you, as it could take several days for your letter to arrive.
If you are looking for a faster response, we definitely recommend the first two options, phoning or emailing if you are looking for an immediate response on your complaint.
Sending complaints by the post are a great way of gaining the attention of a senior member of staff too, so if it is something more serious, then this can be a great option.
Don’t forget when complaining by post to make sure you send it by recorded delivery and don’t forget to leave your contact details on, so that Whistl can contact you back.
Like most courier companies, they never have a great reputation online.
Most people only leave reviews when they have a bad experience and Whistl is no exception.
The latest reviews from Trustpilot is a 1/5, you can click on this link to check out the latest review rating.
Contacting Whistl Via Social Media
In the modern day and age, companies are opening up their social media platforms as a way to get in contact.
So we are listing below the key social media platforms for Whistl, so if you want to get in touch, you can easily visit these links below.
Please note, that these social media platforms aren’t Whistl’s recommended method of contact, so may take longer for a response. If you are unsure, just drop them a call.
Other Courier Contact Numbers
This website hosts a whole range of Courier Contact Numbers.
So when you are planning send your next parcel, you can also find the right companies contact number and department. A few examples of the type of courier companies are:
Be sure to check out these pages, and bookmark this website to keep up to date with Whistl contact information.