First Choice Holidays Contact Number
0845 682 0181
We provide tips and advice on the best ways of contacting First Choice.
First Choice Holidays Customer Service Opening Times
First Choice Department | Opening Times |
First Choice Customer Service | Monday – Friday 09.00 – 19.00 Saturday 09.00 – 18.00 Sunday 10.00 – 17.00 |
Popular First Choice Holidays Contact Numbers
First Choice Department | Contact Number |
First Choice Contact Number | 0845 682 0181 |
First Choice Holiday Contact | 0203 451 2720 |
First Choice Phone Number | 0203 451 2720 |
First Choice Freephone Number | 0203 451 2720 |
First Choice Flights | 0203 451 2695 |
Group Bookings | 0203 451 2702 |
Customer Welfare | 0203 451 2748 |
Weddings & Vow Renewal | 0203 451 2716 |
First Choice Customer Service | 0845 682 0181 |
First Choice Emergency Number | +44845 682 0200 |
First Choice Complaints Number | 0203 451 2693 |
First Choice Holidays Contact Number | 0203 451 2720 |
First Choice Holidays Phone Number | 0203 451 2720 |
First Choice Holidays Opening Hours
First Choice Department | Opening Times |
First Choice Customer Service | Monday – Friday 09.00 – 19.00 Saturday 09.00 – 18.00 Sunday 10.00 – 17.00 |
Emergency Contact Number | Open 24 hours a day 7 days a week |
Although the First Choice contact numbers above direct you to their main call centre, they also have a large number of bricks and motor stores.
Each store will have their unique telephone number and opening hours. You can find your local store and contact information on their dedicated shop finder part of the website.
What is the main First Choice Holidays Contact Number?
The main First Choice contact number is 0845 682 0181. You can use this phone number to speak with First Choice about all enquiries. You can find the opening times for this phone number below.
As you can see, there is a First Choice contact number for both Holidays and Flights. If you are planning an all inclusive holiday with First Choice then you should use the phone number: 0203 451 2720.
However if you are only booking flights with First Choice, then you should use the phone number that is: 0203 451 2695.
If you have any issues with either of these phone numbers, then you can find many more First Choice contact numbers on their website. But we will cover some of these additional ways to contact First Choice below.
First Choice Customer Service Contact Number
The best way to contact the customer service team is through the First Choice contact number 0203 451 2720. The customer service team at First Choice will be ready to take your call.
There are a few important things to remember when talking with First Choice customer service, the first being if you have already made a booking, then have your booking reference to hand, this will speed up the process and make the overall customer service journey better.
If you are looking to contact First Choice customer service to discuss a holiday or you are looking to book then you should have the holiday reference available.
Although each holiday doesn’t have a unique reference number like some websites, yo will need to quote the hotel name and when you are looking to travel to the customer service team and you can discuss additional options like rooms, flights & transfers.
Using the First Choice contact number to speak with customer service team will also give you all available options, and they potentially might be able to give additional advice on what to do in the area, something that the First Choice website lacks.
This is obviously the customer service department before you travel. However if you are looking to speak with the customer service team once you’ve finished traveling with First Choice, then we will cover some more of this below.
But more importantly what happens if you are on holiday and need to contact First Choice in case of an emergency? – Don’t worry, we’ve got you covered!
First Choice Emergency Contact Number
First Choice emergency contact number is +44845 682 0200. This number should be used if you are abroad and need emergency assistance with First Choice.
The First Choice customer service team manage this emergency contact number 24 hours a day, seven days a week, which is very convenient if you find yourself in trouble at the other side of the world.
If calling isn’t an option, or perhaps your mobile phone provider doesn’t allow you to call abroad, then you can always try text First Choice, and they will try follow up with you as soon as possible. The emergency text contact number is 08247.
When sending a text message to the First Choice customer service team remember if they are to help you, then provide as much useful information as possible. An example of this would be, name, hotel, booking reference and most importantly a number to call you back on. Which might be the hotel reception.
The third and final way to get in touch with the First Choice customer service team if you are in an emergency is via email. Conveniently First Choice have supplied a support email incase your phone doesn’t have reception where you are. serviceuk@tui.com
Just remember, when contacting the First Choice emergency department, either by phone, text or email to have as much relevant information to available to speed up the process and it will make your experience contacting customer service much better.
What is the First Choice Complaints Number?
The First Choice Complaints Number is 0203 451 2693. You can call this number to begin the complains procedure, or learn how to begin the complaints procedure.
First Choice pride themselves on giving outstanding holidays, as well as outstanding customer service. But on the odd occasion, something might go wrong with your holiday booking, so First Choice have a complaints procedure in place to make sure your complaint is processed quickly.
First Choice’s online complains form, which can be found here: https://www.firstchoice.co.uk/contact-us/send-us-an-email/post-travel/ allows us to provide all the required information so that your complaint can be processed accordingly.
Don’t forget, if you want to speak to a member of the customer service team, you should initially call 0203 451 2693. They will assist you with your complaint procedure.
Remember to put in your accommodation / flight reference so that First Choice can reference your booking quickly. Please see the below image which highlights where you need to put this in.
The large box at the bottom allows you to fill in your bespoke claim comments, this is where you should detail everything that went wrong, and don’t miss out any details even if you think they are not important.
Make sure you reference dates and times correctly too where appropriate as this will help support your claim.
If you want to contact, or make a complaint against other holiday providers, you can take a look through our website to find more information on how to best make a complaint.
First Choice Freephone Number 0800
First Choice doesn’t have a freephone 0800 number, however they do provide a local rate number which is 0203 451 2720. Although this isn’t free, they are normally inclusive of agreed minutes. However you should check with your provider beforehand.
First Choice Head Office Address
You can contact First Choice by post, their address can be found here:
LU2 9TN
First Choice Holidays Phone Number
If you are looking for the First Choice Holidays Phone Number it is: 0203 451 2720. You can use this number to phone First Choice about any related query, from starting a new booking to making a complaint.
The opening times for this First Choice phone number is in the above table, but your local store may have its own unique opening times so make sure you check them out.
Contact First Choice Group Booking: 0203 451 2702
Why You Should Travel With And Contact First Choice Holidays
The All Inclusive accumulation
The First Choice family
Securing the planet

Additional First Choice Holidays Contact Numbers
CUSTOMER WELFARE
WEDDINGS AND RENEWAL OF VOWS
0203 451 2716 (Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.)
Opening times:
24/7 HOLIDAYLINE
COMPLAINTS
The history behind why you should call the First Choice contact number
In March 2007, the merger of the movement division of TUI AG with First Choice was announced. The European Commission endorsed the merger on 4 June 2007, on the condition that the combined organisation offer Budget Travel in Ireland. The blended organisation, TUI Travel PLC, started tasks in September 2007. Contact First Choice today to find out more.
Contact First Choice Holidays Through Social Media
Contacting First Choice Through Facebook
Facebook is a great place to contact First Choice, they have a team of people waiting for you to get in touch and respond to your queries asap. You can find their Facebook page here:
Contact First Choice Via Twitter
First Choice also have a twitter handle that allows you to contact them about any query you might have. You can use the below link to speak with a member of the First Choice customer service team via Twitter.
https://twitter.com/firstchoiceuk?lang=en
Contact First Choice By LinkedIn
Although less popular than the first two, First Choice still have a linkedIn profile, and members of staff you can contact there too. Check it out here: https://www.linkedin.com/company/first-choice-inc
First Choice Youtube Channel
You can also contact First Choice via their Youtube Channel. They upload videos which can be commented on, and you can also have a discussion with other members of the community on their thoughts. Take a look at it here.
Contact First Choice via Pintrest.
If you are ever looking for holiday inspiration then look no further than First Choice on Pintrest. They show some fantastic photo’s and holiday ideas, they also have a customer service team that are ready to speak with you.
https://www.pinterest.co.uk/firstchoice/
Contact First Choice via Google Plus
Google Plus is a great way to contact First Choice, they have a customer service team that is monitoring the comments and questions from people like you. So contact them here: https://plus.google.com/+FirstChoice
More Holiday & Travel Contact Numbers
This website hosts a whole range of Holiday & Travel Contact Numbers.
When your planning you next trip, be sure to visit this website so you can find all the contact numbers in once place. A few examples of the type of holiday contact numbers are:
Be sure to check out these pages, and bookmark this website and check out our blog to keep up to date with First Choice contact information.