First Choice Contact Number

First Choice Holidays Contact Number 

0845 682 0181

We provide tips and advice on the best ways of contacting First Choice.

To speak with a member of the customer service team, call the First Choice contact number 0845 682 0181.

You can use this number for general enquiries, new bookings or making a complaint. Calls cost 7p/min

First Choice Contact Number and Logo

First Choice Holidays Customer Service Opening Times

First Choice DepartmentOpening Times
First Choice Customer Service
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00

0845 682 0181

Calls to First Choice contact number (in the UK) to 0845 prefixed phone numbers cost 7p/min service charge, plus your phone company’s access charge.

Popular First Choice Holidays Contact Numbers

First Choice DepartmentContact Number
First Choice Contact Number0845 682 0181
First Choice Holiday Contact 0203 451 2720
First Choice Phone Number 0203 451 2720
First Choice Freephone Number 0203 451 2720
First Choice Flights 0203 451 2695
Group Bookings0203 451 2702
Customer Welfare0203 451 2748
Weddings & Vow Renewal  0203 451 2716
First Choice Customer Service0845 682 0181
First Choice Emergency Number+44845 682 0200
First Choice Complaints Number0203 451 2693
First Choice Holidays Contact Number 0203 451 2720
First Choice Holidays Phone Number 0203 451 2720

First Choice Holidays Opening Hours

First Choice DepartmentOpening Times
First Choice Customer Service
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00

0845 682 0181

 Emergency Contact Number
Open 24 hours a day 7 days a week

Although the First Choice contact numbers above direct you to their main call centre, they also have a large number of bricks and motor stores.

Each store will have their unique telephone number and opening hours. You can find your local store and contact information on their dedicated shop finder part of the website. 

What is the main First Choice Holidays Contact Number?

The main First Choice contact number is 0845 682 0181. You can use this phone number to speak with First Choice about all enquiries. You can find the opening times for this phone number below.

First Choice Contact Number Opening times:
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00

First Choice Contact Number

As you can see, there is a First Choice contact number for both Holidays and Flights. If you are planning an all inclusive holiday with First Choice then you should use the phone number: 0203 451 2720.

However if you are only booking flights with First Choice, then you should use the phone number that is: 0203 451 2695.

If you have any issues with either of these phone numbers, then you can find many more First Choice contact numbers on their website. But we will cover some of these additional ways to contact First Choice below.

First Choice Customer Service Contact Number

The best way to contact the customer service team is through the First Choice contact number 0203 451 2720. The customer service team at First Choice will be ready to take your call.

First Choice Customer Service Opening times:
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00
You can see in the below image that the customer service First Choice contact number is highlighted in red. More information on this can be found here:

First Choice Customer Service Contact Number

There are a few important things to remember when talking with First Choice customer service, the first being if you have already made a booking, then have your booking reference to hand, this will speed up the process and make the overall customer service journey better.

If you are looking to contact First Choice customer service to discuss a holiday or you are looking to book then you should have the holiday reference available.

Although each holiday doesn’t have a unique reference number like some websites, yo will need to quote the hotel name and when you are looking to travel to the customer service team and you can discuss additional options like rooms, flights & transfers.

First Choice Customer Service Reference Number

Using the First Choice contact number to speak with customer service team will also give you all available options, and they potentially might be able to give additional advice on what to do in the area, something that the First Choice website lacks.

This is obviously the customer service department before you travel. However if you are looking to speak with the customer service team once you’ve finished traveling with First Choice, then we will cover some more of this below.

But more importantly what happens if you are on holiday and need to contact First Choice in case of an emergency? – Don’t worry, we’ve got you covered!

First Choice Emergency Contact Number

First Choice emergency contact number is +44845 682 0200. This number should be used if you are abroad and need emergency assistance with First Choice.

First Choice Emergency Contact Number

The First Choice customer service team manage this emergency contact number 24 hours a day, seven days a week, which is very convenient if you find yourself in trouble at the other side of the world.

If calling isn’t an option, or perhaps your mobile phone provider doesn’t allow you to call abroad, then you can always try text First Choice, and they will try follow up with you as soon as possible. The emergency text contact number is 08247.

First Choice Mobile Emergency Contact Number

When sending a text message to the First Choice customer service team remember if they are to help you, then provide as much useful information as possible. An example of this would be, name, hotel, booking reference and most importantly a number to call you back on. Which might be the hotel reception.

 The third and final way to get in touch with the First Choice customer service team if you are in an emergency is via email. Conveniently First Choice have supplied a support email incase your phone doesn’t have reception where you are.

Just remember, when contacting the First Choice emergency department, either by phone, text or email to have as much relevant information to available to speed up the process and it will make your experience contacting customer service much better.

What is the First Choice Complaints Number?

The First Choice Complaints Number is 0203 451 2693. You can call this number to begin the complains procedure, or learn how to begin the complaints procedure.

First Choice pride themselves on giving outstanding holidays, as well as outstanding customer service. But on the odd occasion, something might go wrong with your holiday booking, so First Choice have a complaints procedure in place to make sure your complaint is processed quickly.

First Choice’s online complains form, which can be found here: allows us to provide all the required information so that your complaint can be processed accordingly.

Don’t forget, if you want to speak to a member of the customer service team, you should initially call 0203 451 2693. They will assist you with your complaint procedure.

Remember to put in your accommodation / flight reference so that First Choice can reference your booking quickly. Please see the below image which highlights where you need to put this in.

First Choice complaints contact form

The large box at the bottom allows you to fill in your bespoke claim comments, this is where you should detail everything that went wrong, and don’t miss out any details even if you think they are not important.

Make sure you reference dates and times correctly too where appropriate as this will help support your claim.

If you want to contact, or make a complaint against other holiday providers, you can take a look through our website to find more information on how to best make a complaint.

First Choice Freephone Number 0800

First Choice doesn’t have a freephone 0800 number, however they do provide a local rate number which is 0203 451 2720. Although this isn’t free, they are normally inclusive of agreed minutes. However you should check with your provider beforehand.

First Choice Head Office Address

You can contact First Choice by post, their address can be found here:

Wigmore House,
Wigmore Lane,
United Kingdom,


First Choice Holidays Phone Number

If you are looking for the First Choice Holidays Phone Number it is:  0203 451 2720. You can use this number to phone First Choice about any related query, from starting a new booking to making a complaint.

The opening times for this First Choice phone number is in the above table, but your local store may have its own unique opening times so make sure you check them out.

Contact First Choice Group Booking: 0203 451 2702

If you are looking to start a group booking then you should contact First Choice by calling: 0203 451 2702
Opening times:
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00

Why You Should Travel With And Contact First Choice Holidays

About First Choice All Inclusive occasions are for the non-deciders and the individuals who simply need everything. They’re the kind of break where the sky’s the point of confinement and you don’t need to focus on only a certain something.

The All Inclusive accumulation

We stir up First Choice occasions in all shapes and sizes, so you’re ensured to discover one on our site it’s hard to believe, but it’s true up your road.
For one thing, there are Holiday Villages, AKA the big enchilada for the sake of entertainment filled family occasions. These super-sized resorts put on the full works, from high rope experiences to TV-commendable evening time diversion – keeping you wide-peered toward all day and all night.
Splashworld lodgings let you slip and slide from first light ’til nightfall, with boundless waterpark get to. SuneoClub bargains in daylight breaks for sagacious spenders. Also, Premier raises the stakes with swanky, extravagance cushions.

The First Choice family

With regards to getting you from A to B, we place you in the protected hands of our sister travel organization, TUI. To start with Choice and TUI go route back, since uniting in 2007. Also, by cooperating, we can offer you a greater selection of goals, lodgings and flight times – and that is only first of all.

Securing the planet

Taking care of our clients is top need for us, however paying special mind to the planet is, as well. All things considered, that is the most ideal approach to ensure your most loved occasion goals remain in top scratch for a considerable length of time to come.
You can find out some more information about the history behind First Choice Holidays along with additional ways to contact them on their wikipedia page.
First Choice Contact Number & Opening Times

Additional First Choice Holidays Contact Numbers


 If you need special assistance: Call 0203 451 2748
Opening times:
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00



0203 451 2716 (Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.)

Opening times:

Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00


If you need assistance while you’re away, our HolidayLine is open 24 hours a day, seven days a week.
Call +4433 33 365 147 (calls from abroad will be charged at international rates)
Text: 82345 (text messages are charged at your network rate)
email us


To make a complaint, please complete our online form. Please provide as much information as possible, including your booking reference and holiday dates, where applicable.
Alternatively, call us on 0203 451 2693.

The history behind why you should call the First Choice contact number

In March 2007, the merger of the movement division of TUI AG with First Choice was announced. The European Commission endorsed the merger on 4 June 2007, on the condition that the combined organisation offer Budget Travel in Ireland. The blended organisation, TUI Travel PLC, started tasks in September 2007.  Contact First Choice today to find out more.

Contact First Choice Holidays Through Social Media

Contacting First Choice Through Facebook

Facebook is a great place to contact First Choice, they have a team of people waiting for you to get in touch and respond to your queries asap. You can find their Facebook page here:

Contact First Choice Via Twitter

First Choice also have a twitter handle that allows you to contact them about any query you might have. You can use the below link to speak with a member of the First Choice customer service team via Twitter.

Contact First Choice By LinkedIn

Although less popular than the first two, First Choice still have a linkedIn profile, and members of staff you can contact there too. Check it out here:

First Choice Youtube Channel

You can also contact First Choice via their Youtube Channel. They upload videos which can be commented on, and you can also have a discussion with other members of the community on their thoughts. Take a look at it here.

Contact First Choice via Pintrest.

If you are ever looking for holiday inspiration then look no further than First Choice on Pintrest. They show some fantastic photo’s and holiday ideas, they also have a customer service team that are ready to speak with you.

Contact First Choice via Google Plus

Google Plus is a great way to contact First Choice, they have a customer service team that is monitoring the comments and questions from people like you. So contact them here:

More Holiday & Travel Contact Numbers

This website hosts a whole range of Holiday & Travel Contact Numbers.

When your planning you next trip, be sure to visit this website so you can find all the contact numbers in once place. A few examples of the type of holiday contact numbers are:

Hoseasons Contact Number

Hays Travel Contact Number

Love Holidays Contact Number

Jet2 Contact Number

Be sure to check out these pages, and bookmark this website and check out our blog to keep up to date with First Choice contact information.