On The Beach Contact Number
On The Beach Customer Service Contact Number
You can contact On The Beach by calling their customer service team on: 0845 682 0198
Use this On The Beach contact number to book a holiday, make a complaint or for general enquiries. Calls cost 7p /min plus your company’s access charge.
On The Beach Customer Service Contact Opening Hours:

Popular On The Beach Contact Numbers & FAQ’s
On The Beach Department | Contact Number |
On The Beach Contact Number | 0845 682 0198 |
On The Beach Free Phone Number | 0371 474 3000 |
Customer Service Phone Number | 0371 474 3000 |
Booking Number | 0371 474 3000 |
Complaints | 0371 474 3000 |
What Is The On The Beach Contact Number?
The On The Beach contact number is 0845 682 0198 and there are plenty more ways you can contact On The Beach.
On The Beach are an online travel agent, so when you visit their homepage, it is understandable that they don’t show a contact number.
They want you to book through their website where possible, but there are plenty of situations where you want to contact a member of the On The Beach customer service team.
A quick Google Search for “On The Beach contact number” presents you with the following result.
You are greeted with the 0371 474 3000 local rate number, which is the most convenient way to contact On The Beach.
It is very simple to find their contact number when you know what to search, but it can actually be hard to find the contact number on their website.
Below is an image of the contact page, and as you can see there is no contact number available.
The reading on the page mentions that if you want to book a holiday by the phone, then you should only do so for large bookings.
On The Beach are happy to receive phone calls about bookings, so don’t hesitate to call them if you are stuck with the booking process.
You can also call them if you need more information about a holiday. For example if you want to hear more information about a specific hotel, then you should still give them a call.
What Is The On The Beach Free Phone Number?
The Free (local rate) phone number for On The Beach is 0371 474 3000. Although this isn’t an 0800 freephone number, the local rate 03 number is the best alternative.
Most local rate 03 numbers are included in phone contract packages, so are apart of inclusive minutes.
This isn’t guaranteed though, so be sure to check with your provider first.
When you make a Google search for “On The Beach Free Phone Number” you are greeted with the local rate number.
So although there is no free phone number available for On The Beach, the 03 number provided is still a good option for a low cost call.
On The Beach Opening Times
On The Beach Department | Opening Times |
Customer Service | Monday to Friday: 8am – 8pm Saturday to Sunday: 9am – 7pm |
Bookings | Monday to Friday: 8am – 8pm Saturday to Sunday: 9am – 7pm |
Why You Should Travel With On The Beach
On The Beach are one of the UK’s fastest growing travel agents, offering its customers low cost, high quality holidays.
In 2011 On the Beach expanded further by acquiring Resort Taxis out of administration for £10,000 to assist with transporting holidaymakers in its most popular destinations of Egypt, Turkey, The Balearics, The Canaries.
You can read more about their rapid expansion, and more ways to contact them here.
On The Beach Reviews & Customer Service Complaints
On The Beach has fantastic reviews, which is a testament to how good their customer service team is.
Currently on Feefo they have 4.1 / 5 stars, which is really good for a holiday provider.
Typically it can be quite hard for a holiday provider to secure high ratings, as people often leave reviews when they are unhappy with a service.
What is clear to see, is that the customer service team at On The Beach can resolve your issue, so you should always call them if you are unhappy about anything, and they will do their best to help.
Additional Ways To Contact On The Beach
Although picking up the phone, is some peoples preferred method to get in touch, there are still plenty of other ways you can contact On The Beach.
Contacting On The Beach Via Email
Once you have booked your holiday, you can visit the manage your booking on the contact page.
This will allow you to send messages regarding your booking to the customer service team.
If your enquiry is about corporate events or travel, then you can email corporate@onthebeach.co.uk
Or for media enquiries you should use the email address andrea.tarpey@onthebeach.co.uk
Handy guide to On The Beach contact number rates
0843 and 0845 phone numbers cost 7p/min service charge, plus your phone company’s access charge, and are not compatible with free minutes.
0800 & 0808 (freephone) numbers are generally completely free to call – they have no service charge or access charge and don’t eat into your phone plan’s free minutes allowances.
01, 02 & 03 numbers have no service charge, only a common basic access charge set by your phone company, and are generally compatible with free minutes.
On The Beach Head Office Contact Address
You can also send post to the following address, but this isn’t the preferred method of contact, you should either call, or email in the first instance.
The head office for On The Beach is:
On The Beach,
Park Square,
Bird Hall Lane,
Cheadle,
Manchester,
SK3 0XN,
United Kingdom.
You can also contact On The Beach through social media
Social media is a great way to get in touch with all holiday providers. The social environment means that companies have to react fast to any social complaint, otherwise they risk anything embarrassing going viral.
Contacting On The Beach through Facebook
Facebook is the largest social media site, so its understandable that On The Beach is contactable through it.
If you want to speak with them, just visit their Facebook page here.
Using Twitter to contact On The Beach
Because everything you post on twitter is in the public eye, companies put a lot of resource into customer service relations.
Be sure to drop On The Beach a message with twitter here.
Message On The Beach on Google Plus
Google Plus is smaller than the previous two social media platforms, but still a great way to get in touch with On The Beach.
You can find their profile, and lots of information about On The Beach here.
More social media accounts to help you contact On The Beach
Additional Holiday Contact Numbers
If you are planning more trips away, you can also take a further look at some of our other most popular holiday contact numbers on this site.
Be sure to bookmark this page for future visits and check out our blog to keep updated with the On The Beach contact numbers.