TUI Contact Number
TUI Customer Service Contact Number
To quickly get in touch with TUI and contact a member of their customer service team on: 0845 682 0190
You can use this TUI contact number to book a holiday, make a complaint or any other enquiry you might have.
TUI Customer Service Contact Opening Hours:
Calls to TUI (in the UK) to 0845 prefixed phone numbers cost 7p/min service charge, plus your phone company’s access charge (set by them), and are not compatible with free inclusive minutes allowances. Alternatively you can call TUI on their local rate, mobile friendly numbers below.
Popular TUI Customer Service Contact Numbers
| TUI Department | Contact Number |
| TUI Contact Number | 0845 682 0190 |
| TUI Free Phone Number | 0203 451 2688 |
| TUI 24 Hour Emergency Number | +44845 682 0199 |
| TUI Customer Service Phone Number | 0203 451 2688 |
| TUI Booking Number | 0203 451 2688 |
| Group Bookings | 0203 451 2684 |
| Complaints | 0203 451 2699 |
What Is The Main TUI Contact Number?
The main contact number for TUI is 0845 682 0190, or you can ring their local rate number which is 0203 451 2688 and there are plenty more ways to get in touch with TUI.
If you take a look at the TUI home page, we quickly see that there is no immediate contact number.
Typically when companied hide their contact number from the website, they don’t want you calling straight away.
This is why we have easily put together all the TUI contact numbers so you can easily find them all in one place.
TUI hope that their website gives you all the information you need to plan and book a holiday.
One thing they don’t take in to account however, is that a lot of people still want to book a holiday over the phone.
The majority of us only go on holiday once or twice a year, so we must do everything possible to make it the best holiday ever, which is why calling on the phone is such a good way to book your holiday.
A quick Google Search for “TUI Contact Number” will bring you up with the most appropriate contact number.
TUI 24 Hour Emergency Contact Numbers
If you need assistance while you’re away, the TUI 24 hour emergency contact number is open 24 hours a day, seven days a week.
Call +44845 682 0199to speak with a member of the TUI emergency team. (calls from abroad will be charged at international rates)
We also put together an in-depth article on the TUI 24 hour emergency contact numbers so if you are in an emergency you should visit this page first.
Alternatively you can text the TUI emergency number 24 hours a day on 80247 (text messages are charged at your standard network rate).
You can also email TUI 24 hours a day in an emergency using the email address: serviceuk@tui.com
If you are ever in the unfortunate situation where you need to contact TUI in an emergency, they are well equipped to deal with your query. There is a TUI emergency team ready waiting 24 hours a day to assist you.
Make sure you have your main information available, for example who you are traveling with etc, and your location.
It may seem obvious, but when you are in an emergency and need to contact TUI then you will likely be in a different frame of mind.
If you are unsure that you are in an emergency, you can always call the main TUI contact number on: 0203 451 2688 but if in doubt, you can always ring the emergency contact number +44845 682 0199 but you can also use the local rate UK number: +4433 33 365 147
There is a handy article on the most popular reasons people get injured on holiday and the best way to avoid them here.
Hopefully if you manage to keep to their advice then you will avoid the need of contacting TUI’s 24 hour emergency number.
TUI Holidays & Flights Bookings Number : 0203 451 2688
If you wish to contact TUI about booking UK holidays then please get in touch with the following contact number: 0203 451 2688
Opening Hours
Monday – Friday: 09.00 – 19.00
Saturday: 09.00 – 18.00
Sunday: 10.00 – 17.00
TUI Cruise contact numbers
New bookings: 0203 451 2682
Shore excursion enquiries: 0203 451 2728 or email us
Finishing Touches 0203 451 2695
To pre-book your cabin: 0203 451 2682
Surprise at Sea: 0203 451 2963
Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.
You can easily find the contact number on the official TUI website, see below.
Why You Should Travel With TUI
TUI Group may be the world’s number 1 tourism business.
Additional contact numbers for TUI holidays
WEDDINGS AND RENEWAL OF VOWS
TRAVEL UPDATES
COMPLAINTS
LUGGAGE CLAIMS & FLIGHT DELAY CLAIMS
Handy guide to TUI contact number rates
0843 and 0845 phone numbers cost 7p/min service charge, plus your phone company’s access charge, and are not compatible with free minutes.
0800 & 0808 (freephone) numbers are generally completely free to call – they have no service charge or access charge and don’t eat into your phone plan’s free minutes allowances.
01, 02 & 03 numbers have no service charge, only a common basic access charge set by your phone company, and are generally compatible with free minutes.
Why you should contact TUI using our Contact Numbers
WHAT TUI DO BEST…
PERSONAL SERVICE
“When it comes to arranging your holiday, you can click on our website, pop into one of our holiday shops, launch our app or call our contact centre.
TAILOR-MADE EXPERIENCES
BEST HOLIDAY AIRLINE
TUI IN THE UK AND IRELAND IN TUI CONTACT NUMBERS…
6 million holidaymakers – we’re the UK’s leading travel brand
TUI Head Office Contact Address
You can find TUI UK and Ireland at the following address.
Wigmore House, Wigmore Place, Wigmore Lane, Luton, LU2 9TN
If you wanted to use the post, you can always send TUI mail, this is a very conventional way of getting in touch, but can also be very effective.
Sometimes when complaining to a large organisation, a well worded letter can really get your message in front of the right people, and stand out enough so that TUI will take notice.
This isn’t a recommended way to contact TUI, so you may experience delayed response, or no response at all.
Obviously if you are looking for a rapid response, we recommend you use the contact numbers provided at the top of this page.
TUI Reviews
As a holiday company, it can be hard to gain good reviews, as a lot of people will only review a service if they’ve had a bad experience.
TUI however have some fantastic reviews. Recent reviews from Tripadvisor, one of the UK’s most trusted review sites gave TUI a 3.5/5 star rating.
A 3/5 is a great review for a travel company in the UK, and it really shows what a great job the customer service team do at TUI.
This proves a further point, that if you ever have a question or a grievance, just pick up the phone, and use one of these contact numbers to speak with a member of the TUI customer service team.
You can also contact TUI through social media
Social media is becoming a much more popular way to contact TUI.
They operate on all the most popular social media sites, and we have listed these all below for your convenience.
The majority of these social media platforms are actively managed by members of the TUI customer service team, so if you send them a message on these platforms, they can be an effective way to contact TUI.
Facebook: https://www.facebook.com/TUIUnitedKingdom/
Twitter: https://twitter.com/tuiuk?lang=en
Google Plus: https://plus.google.com/+thomsonholidays
Instagram: https://www.instagram.com/tuiuk/?hl=en
LinkedIn: https://www.linkedin.com/company/tuigroup/
Youtube: https://www.youtube.com/channel/UCV-7eBqxFgPJBcwYnvRamTg
Additional Contact Numbers
If you are planning more trips away, you can also take a further look at some of our other most popular contact numbers on this site.
Teletext Holidays Contact Number
Virgin Holidays Contact Number