TUI Contact Number:

0845 682 0190

TUI Customer Service Contact Number

To quickly get in touch with TUI and contact a member of their customer service team on: 0845 682 0190

You can use this TUI contact number to book a holiday, make a complaint or any other enquiry you might have.

TUI Customer Service Contact Opening Hours:
Monday – Friday 09.00 – 19.00

Saturday 09.00 – 18.00

Sunday 10.00 – 17.00

Calls to TUI (in the UK) to 0845 prefixed phone numbers cost 7p/min service charge, plus your phone company’s access charge (set by them), and are not compatible with free inclusive minutes allowances. Alternatively you can call their local rate, mobile friendly numbers below.

Popular TUI Contact Numbers & FAQ’s

TUI Holidays & Flights Bookings Number : 0203 451 2688

If you wish to contact TUI about booking UK holidays then please get in touch with the following contact number: 0203 451 2688

Opening Hours
Monday – Friday: 09.00 – 19.00

Saturday: 09.00 – 18.00

Sunday: 10.00 – 17.00

TUI Cruise contact numbers

New bookings: 0203 451 2682

Shore excursion enquiries: 0203 451 2728 or email us

Finishing Touches 0203 451 2695

To pre-book your cabin: 0203 451 2682

Surprise at Sea: 0203 451 2963

Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.

TUI 24 Hour Emergency Contact Numbers

If you need assistance while you’re away, the TUI 24 hour emergency contact number is open 24 hours a day, seven days a week.

Call +4433 33 365 147 (calls from abroad will be charged at international rates)

Text 80247 (text messages are charged at your standard network rate)

Why You Should Travel With TUI

TUI Group may be the world’s number 1 tourism business.

To any extent further, the broad portfolio gathered underneath the Group umbrella will contain strong tour operators, 1,600 travel agencies and leading online portals, six touristic airlines with around 150 aircraft, over 300 hotels with 214,000 beds.

HOTELS & RESORTS

TUI Group operates over 300 hotels of a unique with 214,000 beds in about 30 countries.

The facilities run byTUI’s brands are found in top-class settings in the holiday-making regions – offering many different hotel formats with high standards of business performance, service quality and environmental management.

The Group’s hotel portfolio includes such well-known brands as Riu and the premium-market Robinson Clubs.

TOUR OPERATORS

Many strong tour operators with leading positions in their very own domestic markets are clustered underneath the roof of the TUI Group.

In Germany they include TUI Deutschland, 1-2-FLY, airtours and Wolters Reisen, in the UK First Choice.

TUI operators may also be one of the leading national brands in Austria, Poland, Switzerland, Denmark, Finland, Norway, Sweden, France, Belgium, the Netherlands, Russia and the Ukraine.

AIRLINES

You will find six airlines in the TUI Group operating around 150 medium- and long-haul aircraft, including the greatest fleet of the newest Boeing Dreamliners.

The airlines are TUI fly, TUI fly Nordic, Jetairfly, Corsair and TUI fly Netherlands, serving a lot more than 180 destinations across the world.

If you want to find out more about TUI, their destinations and contact numbers, check out this website.

Additional contact numbers for TUI holidays

If you require special assistance, or would to discuss your accessibility or welfare requirements, you can contact TUI on the following number 0203 451 2585 or click here for more information.

Opening times:

Monday – Friday 09.00 – 19.00

Saturday 09.00 – 18.00

Sunday 10.00 – 17.00

WEDDINGS AND RENEWAL OF VOWS

Email us

0203 451 2716 (Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.)

Opening times:

Monday – Friday 09.00 – 19.00

Saturday 09.00 – 18.00

Sunday 10.00 – 17.00

TRAVEL UPDATES

The latest travel news and alerts to help you stay informed about your holiday can be found onTUI’s Travel Information section.

Holidays for groups of 10 or more passengers: 0203 451 2684

Opening times:

Monday – Friday 09.00 – 19.00

Saturday 09.00 – 18.00

Sunday 10.00 – 17.00

COMPLAINTS

To make a complaint, please complete TUI’s online form.

Please provide as much information as possible, including your booking reference and holiday dates, where applicable.

Alternatively, call us on 0203 451 2699

LUGGAGE CLAIMS & FLIGHT DELAY CLAIMS

For luggage claims please use this form to find the best option for you.

Use this form to contact us about a delayed flight. Please have your flight number handy.

Handy guide to TUI contact number rates

0843 and 0845 phone numbers cost 7p/min service charge, plus your phone company’s access charge, and are not compatible with free minutes.

Calls (in the UK) to TUI on 0870 & 0872 prefixed phone numbers cost 13p/min service charge, plus your phone company’s access charge (set by them), and are not compatible with free inclusive minutes allowances.

0800 & 0808 (freephone) numbers are generally completely free to call – they have no service charge or access charge and don’t eat into your phone plan’s free minutes allowances.

01, 02 & 03 numbers have no service charge, only a common basic access charge set by your phone company, and are generally compatible with free minutes.

Why you should contact TUI using our Contact Numbers

WHAT TUI DO BEST…

PERSONAL SERVICE

“When it comes to arranging your holiday, you can click on our website, pop into one of our holiday shops, launch our app or call our contact centre.

While you’re away, our 24/7 HolidayLine means our global team of travel experts are on hand to help whenever you need us, while the TUI app lets you control your holiday from the palm of your hand.

We’re committed to protecting the planet , too, by actively looking out for the environment, local people and wildlife in the places you love to visit.”

HANDPICKED HOTELS

All of TUI’s hotels are handpicked. We also offer hotels where we’ve designed the full experience… TUI SENSATORI is all about luxury, TUI SENSIMAR has been created just for adults, TUI FAMILY LIFE is a hit with all generations.

TUI BLUE offers up a touch of authenticity, TUI MAGIC LIFE serves up All Inclusive fun, ROBINSON is spot on for activities and RIU puts service at the centre of things.

We’ve also created collections of holidays – like A la Carte, Platinum, and Small & Friendly – to make it easy for you to find your ideal hotel.

TAILOR-MADE EXPERIENCES

Our holiday portfolio ticks off everything from beach holidays and city breaks through to lakes and mountains getaways.

We also offer tours, that let you experience exotic places like Costa Rica, India, and Vietnam in a brand new way, and multi-centre trips with over 5,000 combinations to choose from.

Plus, TUI’s flexible flight options, taxi transfers and flights from your local airport mean you can design your perfect holiday, just as you want it.

ALL INCLUSIVE CRUISES

Our cruise line, Marella Cruises, sails to over 120 destinations.

On TUI’s most modern ships – Marella Discovery, Marella Discovery 2 and Marella Explorer – All Inclusive comes as standard. What’s more, tips and service charges are taken care of on all TUI’s ships.

Plus, you can choose a cruise experience to suit you – from small, cosy ships that feel like home, to newer ships where there’s as much to do onboard as there is in port.

BEST HOLIDAY AIRLINE

We’ve been voted the ‘World’s Best Leisure Airline’ at the World Airline Awards for five years running.

TUI’s state-of-the-art 787 Dreamliners have transformed long haul holidays – far-flung doesn’t feel quite so far with roomy seats and no stopovers.

And with TUI’s highly-trained cabin crew delivering top service, you can be sure of a great start to your holiday no matter which of TUI’s 24 regional airports you fly from.

TUI IN THE UK AND IRELAND IN TUI CONTACT NUMBERS…

6 million holidaymakers – we’re the UK’s leading travel brand

12,500 employees – from travel agents to cabin crew, engineers to back office staff

80+ destinations– in 30 countries around the world

4,000+ properties – from luxury hotels to private villas

60+ planes – based across the UK and Ireland

600+ travel agencies – including innovative Holiday Design Stores

24 regional airports – from Gatwick to Glasgow, Dublin to Doncaster

6 cruise ships – sailing under the Marella Cruises banner

1 leading website – one of the UK’s top digital travel hubs

120+ cruise ports of call – from Venice to Havana, Santorini to Singapore