TUI Contact Number

TUI Contact Number

0845 682 0190

TUI Customer Service Contact Number

To quickly get in touch with TUI and contact a member of their customer service team on: 0845 682 0190

You can use this TUI contact number to book a holiday, make a complaint or any other enquiry you might have.

TUI Customer Service Contact Opening Hours:

Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00

Calls to TUI (in the UK) to 0845 prefixed phone numbers cost 7p/min service charge, plus your phone company’s access charge (set by them), and are not compatible with free inclusive minutes allowances. Alternatively you can call TUI on their local rate, mobile friendly numbers below.

Popular TUI Customer Service Contact Numbers

TUI DepartmentContact Number
TUI Contact Number0845 682 0190
TUI Free Phone Number0203 451 2688
TUI 24 Hour Emergency Number+44845 682 0199
TUI Customer Service Phone Number0203 451 2688
TUI Booking Number0203 451 2688
Group Bookings0203 451 2684
Complaints0203 451 2699

What Is The Main TUI Contact Number?

The main contact number for TUI is 0845 682 0190, or you can ring their local rate number which is 0203 451 2688 and there are plenty more ways to get in touch with TUI.

If you take a look at the TUI home page, we quickly see that there is no immediate contact number.

TUI Homepage Website

Typically when companied hide their contact number from the website, they don’t want you calling straight away.

This is why we have easily put together all the TUI contact numbers so you can easily find them all in one place.

TUI hope that their website gives you all the information you need to plan and book a holiday.

One thing they don’t take in to account however, is that a lot of people still want to book a holiday over the phone.

The majority of us only go on holiday once or twice a year, so we must do everything possible to make it the best holiday ever, which is why calling on the phone is such a good way to book your holiday.

A quick Google Search for “TUI Contact Number” will bring you up with the most appropriate contact number.

Google Search For TUI Contact Number


TUI 24 Hour Emergency Contact Numbers

If you need assistance while you’re away, the TUI 24 hour emergency contact number is open 24 hours a day, seven days a week.

Call +44845 682 0199to speak with a member of the TUI emergency team. (calls from abroad will be charged at international rates)

We also put together an in-depth article on the TUI 24 hour emergency contact numbers so if you are in an emergency you should visit this page first.

Alternatively you can text the TUI emergency number 24 hours a day on 80247 (text messages are charged at your standard network rate).

You can also email TUI 24 hours a day in an emergency using the email address:

TUI 24 hour emergency contact number

If you are ever in the unfortunate situation where you need to contact TUI in an emergency, they are well equipped to deal with your query. There is a TUI emergency team ready waiting 24 hours a day to assist you.

Make sure you have your main information available, for example who you are traveling with etc, and your location.

It may seem obvious, but when you are in an emergency and need to contact TUI then you will likely be in a different frame of mind.

If you are unsure that you are in an emergency, you can always call the main TUI contact number on: 0203 451 2688 but if in doubt, you can always ring the emergency contact number +44845 682 0199 but you can also use the local rate UK number: +4433 33 365 147

There is a handy article on the most popular reasons people get injured on holiday and the best way to avoid them here.

Hopefully if you manage to keep to their advice then you will avoid the need of contacting TUI’s 24 hour emergency number.


TUI Holidays & Flights Bookings Number : 0203 451 2688

If you wish to contact TUI about booking UK holidays then please get in touch with the following contact number: 
0203 451 2688

Opening Hours
Monday – Friday: 09.00 – 19.00

Saturday: 09.00 – 18.00

Sunday: 10.00 – 17.00

TUI Cruise contact numbers

New bookings: 0203 451 2682

Shore excursion enquiries: 0203 451 2728 or email us

Finishing Touches 0203 451 2695

To pre-book your cabin: 0203 451 2682

Surprise at Sea: 0203 451 2963

Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.

You can easily find the contact number on the official TUI website, see below.

TUI Website Booking Contact Number

Why You Should Travel With TUI

TUI Group may be the world’s number 1 tourism business.
To any extent further, the broad portfolio gathered underneath the Group umbrella will contain strong tour operators, 1,600 travel agencies and leading online portals, six touristic airlines with around 150 aircraft, over 300 hotels with 214,000 beds.
Benefits of contacting TUI
TUI Group operates over 300 hotels of a unique with 214,000 beds in about 30 countries.
The facilities run byTUI’s brands are found in top-class settings in the holiday-making regions – offering many different hotel formats with high standards of business performance, service quality and environmental management.
The Group’s hotel portfolio includes such well-known brands as Riu and the premium-market Robinson Clubs.
Many strong tour operators with leading positions in their very own domestic markets are clustered underneath the roof of the TUI Group.
In Germany they include TUI Deutschland, 1-2-FLY, airtours and Wolters Reisen, in the UK First Choice.
TUI operators may also be one of the leading national brands in Austria, Poland, Switzerland, Denmark, Finland, Norway, Sweden, France, Belgium, the Netherlands, Russia and the Ukraine.
You will find six airlines in the TUI Group operating around 150 medium- and long-haul aircraft, including the greatest fleet of the newest Boeing Dreamliners.
The airlines are TUI fly, TUI fly Nordic, Jetairfly, Corsair and TUI fly Netherlands, serving a lot more than 180 destinations across the world.
If you want to find out more about TUI, their destinations and contact numbers, check out this website.

Additional contact numbers for TUI holidays

If you require special assistance, or would to discuss your accessibility or welfare requirements, you can contact TUI on the following number 0203 451 2585 or click here for more information.

Opening times:
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00


Email us
0203 451 2716 (Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Please check with your network provider.)
Opening times:
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00


The latest travel news and alerts to help you stay informed about your holiday can be found onTUI’s Travel Information section.
Holidays for groups of 10 or more passengers: 0203 451 2684
 Opening times:
Monday – Friday 09.00 – 19.00
Saturday 09.00 – 18.00
Sunday 10.00 – 17.00

To make a complaint, please complete TUI’s online form.
Please provide as much information as possible, including your booking reference and holiday dates, where applicable.
Alternatively, call us on 0203 451 2699


For luggage claims please use this form to find the best option for you.
Use this form to contact us about a delayed flight. Please have your flight number handy.

Handy guide to TUI contact number rates

0843 and 0845 
phone numbers cost 7p/min service charge, plus your phone company’s access charge, and are not compatible with free minutes.

Calls (in the UK) to TUI on 0870 & 0872  prefixed phone numbers cost 13p/min service charge, plus your phone company’s access charge (set by them), and are not compatible with free inclusive minutes allowances.

0800 & 0808 
(freephone) numbers are generally completely free to call – they have no service charge or access charge and don’t eat into your phone plan’s free minutes allowances.

01, 02 & 03 
numbers have no service charge, only a common basic access charge set by your phone company, and are generally compatible with free minutes.

Why you should contact TUI using our Contact Numbers



“When it comes to arranging your holiday, you can click on our website, pop into one of our holiday shops, launch our app or call our contact centre.
While you’re away, our 24/7 HolidayLine means our global team of travel experts are on hand to help whenever you need us, while the TUI app lets you control your holiday from the palm of your hand.
We’re committed to protecting the planet , too, by actively looking out for the environment, local people and wildlife in the places you love to visit.”


TUI’s holiday portfolio ticks off everything from beach holidays and city breaks through to lakes and mountains getaways.
They also offer tours, that let you experience exotic places like Costa Rica, India, and Vietnam in a brand new way, and multi-centre trips with over 5,000 combinations to choose from.



TUI have been voted the ‘World’s Best Leisure Airline’ at the World Airline Awards for five years running.
TUI’s state-of-the-art 787 Dreamliners have transformed long haul holidays – far-flung doesn’t feel quite so far with roomy seats and no stopovers.
And with TUI’s highly-trained cabin crew delivering top service, you can be sure of a great start to your holiday no matter which of TUI’s 24 regional airports you fly from.


6 million holidaymakers – we’re the UK’s leading travel brand

12,500 employees – from travel agents to cabin crew, engineers to back office staff
80+ destinations– in 30 countries around the world
4,000+ properties – from luxury hotels to private villas
60+ planes – based across the UK and Ireland
600+ travel agencies – including innovative Holiday Design Stores
24 regional airports – from Gatwick to Glasgow, Dublin to Doncaster
6 cruise ships – sailing under the Marella Cruises banner

TUI Head Office Contact Address

You can find TUI UK and Ireland at the following address.

Wigmore House, Wigmore Place, Wigmore Lane, Luton, LU2 9TN

If you wanted to use the post, you can always send TUI mail, this is a very conventional way of getting in touch, but can also be very effective.

Sometimes when complaining to a large organisation, a well worded letter can really get your message in front of the right people, and stand out enough so that TUI will take notice.

This isn’t a recommended way to contact TUI, so you may experience delayed response, or no response at all.

Obviously if you are looking for a rapid response, we recommend you use the contact numbers provided at the top of this page.

TUI Reviews

As a holiday company, it can be hard to gain good reviews, as a lot of people will only review a service if they’ve had a bad experience.

TUI however have some fantastic reviews. Recent reviews from Tripadvisor, one of the UK’s most trusted review sites gave TUI a 3.5/5 star rating.

TUI TripAdvisor Review & Phone Number

A 3/5 is a great review for a travel company in the UK, and it really shows what a great job the customer service team do at TUI.

This proves a further point, that if you ever have a question or a grievance, just pick up the phone, and use one of these contact numbers to speak with a member of the TUI customer service team.

You can also contact TUI through social media

Social media is becoming a much more popular way to contact TUI.

They operate on all the most popular social media sites, and we have listed these all below for your convenience.

The majority of these social media platforms are actively managed by members of the TUI customer service team, so if you send them a message on these platforms, they can be an effective way to contact TUI.



Google Plus:




Additional Contact Numbers

If you are planning more trips away, you can also take a further look at some of our other most popular contact numbers on this site.

First Choice Contact Number

Teletext Holidays Contact Number

P&O Cruises Contact Number

Virgin Holidays Contact Number